Oh, so you have questions?
When can I expect my order to arrive?
Time is so last year… But we understand you are anxious to rock your new shit. Shipping times vary, but please allow 3-7 business days for all orders to process and ship. Have questions? You know where to find us… or do you?
What do I do if my order is delayed or lost?
Blame the current position of the planets and then email us at info@sorudeapparel.com so we can help you out
How much does shipping cost?
Standard shipping costs can vary based on the size of your order and a few other factors we won’t bore you with. If you have more questions feel free to contact us at info@sorudeapparel.com
Is there any expedited shipping available?
Not today, but maybe tomorrow…
Do you offer international shipping?
Shipping is only available to the US and our Canadian friends to the North. Want us to ship somewhere else? Send us an email at info@sorudeapparel.com
Where do I find my tracking numbers?
Tracking numbers are in your order confirmation email. If you are doing a “boy look” and can’t find them, send us an email at info@sorudeapparel.com
I think I only received part of my order!
First of all, that’s not a question. Your order may be shipping in multiple parts. If your tracking info does not represent this, please contact us at info@sorudeapparel.com
Can I change or cancel my order after it has been placed?
Commitment is a virtue. Once you click, no takesies backsies.
What is your return policy?
We accept returns based on approval from our Rat Daddy. Please email him at info@sorudeapparel.com
I received a product that is damaged or faulty; what can I do?
So Rude of us! Email us at info@sorudeapparel.com
Do you save any of my personal information?
No, we don’t! You can remain as anonymous as the father who left me to buy milk in 1999.
Do you have any discounts or promotions?
We all know these are a ploy to make us famous influencers. Find us on IG @sorude_apparel for sales, specials, giveaways and more *insert ominous tone*
Do you offer AfterPay or other payment plans?
Tell me you’re broke without telling me you’re broke. If your sugar daddy can’t pull through for you on this one, neither can we. Sorry!
Can I buy a Gift Card for So Rude Apparel?
As much as we love the enthusiasm, there are no gift cards yet, but coming soon…
Still have questions?!
Scream into the void and when the void doesn’t answer, email us at info@sorudeapparel.com
Terms of Service
Effective Date: October 10, 2024
Welcome to So Rude Apparel. These Terms of Service (TOS) govern your use of our website (www.sorudeapparel.com), and the purchase of products from our online store. By accessing or using our website, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our website.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. We may modify or discontinue any part of the website without prior notice. You agree that it is your responsibility to review the TOS periodically to stay informed of updates.
2. Online Store Terms
By using this site, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You may not use our products for illegal or unauthorized purposes, and you must not violate any laws in your jurisdiction.
3. Product Information
We strive to provide accurate information about our products. However, we do not guarantee that product descriptions, images, prices, or other content on our website are accurate, complete, or error-free. If a product purchased does not meet your expectations, please refer to our Return Policy below.
4. Pricing and Payment
Prices for our products are subject to change without notice. By providing payment information, you authorize us to charge your payment method for the total amount of your order.
5. Shipping and Delivery
We aim to process and ship orders as quickly as possible. However, we are not responsible for shipping delays caused by third-party carriers, customs, or other unforeseen circumstances. Shipping costs are calculated at checkout and are based on the shipping address and the weight of the order.
6. Return and Exchange Policy
If you are not completely satisfied with your purchase, we accept returns or exchanges within 30 days of the delivery date. Items must be unworn, unwashed, and in their original packaging. Customers are responsible for return shipping costs unless the item is defective or incorrect. For more information, please refer to our Return Policy.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of So Rude Apparel or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, or distribute any content from this site without our express written consent.
8. User-Generated Content
By submitting any content (such as product reviews or social media posts) to So Rude Apparel, you grant us the right to use, edit, and publish that content across our platforms. You represent that your content does not violate any third-party rights, including copyright, trademark, or privacy rights.
9. Limitation of Liability
To the fullest extent permitted by law, So Rude Apparel and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of this website or the purchase of any products.
10. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [Your State/Country].
11. Termination
We reserve the right to terminate your access to our website if you violate any part of these Terms. All obligations and liabilities incurred prior to the termination shall survive the termination.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at: So Rude Apparel
Email: info@sorudeapparel.com
Privacy Policy
Effective Date: October 10, 2024
At So Rude Apparel, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (www.sorudeapparel.com), make a purchase, or interact with us. By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information when you visit our website or interact with us:
a. Personal Information
This includes information you provide to us directly when you make a purchase, create an account, or sign up for our newsletter. It may include:
Name
Email address
Shipping and billing addresses
Phone number
Payment information (credit/debit card details, etc.)
b. Non-Personal Information
We also collect non-identifiable information automatically through cookies and tracking technologies. This may include:
IP address
Browser type and version
Pages you view on our website
Date and time of your visit
Referring/exit pages
2. How We Use Your Information
We use your personal and non-personal information for the following purposes:
a. Order Processing and Fulfillment
We use your personal information to process and deliver your orders, communicate with you regarding your purchase, and provide customer support.
b. Marketing and Communications
If you sign up for our newsletter or agree to receive marketing communications, we will use your email address to send you promotional materials, special offers, and updates about our products.
c. Improving Our Website
We use non-personal information to analyze website traffic, improve the functionality and performance of our website, and ensure that your experience is as seamless as possible.
d. Fraud Prevention
We may use your information to detect and prevent fraud or other unauthorized activities.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners, including:
Service Providers: We may share information with third-party vendors who assist us in operating our website, fulfilling orders, processing payments, or providing customer service. These partners are obligated to keep your information secure and confidential.
Legal Compliance: We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas or court orders.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Types of cookies we use:
Essential Cookies: Necessary for basic website functionality, such as shopping cart operation.
Performance Cookies: Help us analyze how visitors use our website and improve overall performance.
Targeting Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing efforts.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, or destruction. Our website uses Secure Sockets Layer (SSL) encryption to safeguard payment information during transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Your Rights and Choices
You have the right to:
Access, correct, or update your personal information.
Request the deletion of your personal data.
Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
Disable cookies through your browser settings.
To exercise any of these rights, please contact us at the information provided below.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. Please review this policy periodically to stay informed of any updates. Your continued use of our website after changes are posted constitutes your acceptance of the modified Privacy Policy.